We gain knowledge and contacts that help us develop and refine our services to benefit you. In turn, other organizations gain from our experience and expertise.

Here are a few of the esteemed associations that we belong to and are active in:

Contact Center/Telemessaging

	American Teleservices Association The ATA represents contact centers, trainers, consultants, and equipment suppliers that initiate, facilitate, and generate telephone, Internet, and email sales, service, and support. The ATA presents the industry's views on legislation affecting it to Congress, state legislatures and the media.
	Association Of TeleServices International ATSI is the principal national trade association that represents the telemessaging industry (live telephone answering, voice mail and teleservices). ATSI's main goal is to protect the marketplace for the industry by promoting high standards of ethics and service among its members.
	Atlantic States Telephone Answering ASTAA is an association of telemessaging service providers from Delaware, District of Columbia, Maryland,New Jersey, Pennsylvania,Virginia and West Virginia. ASTAA's main goal is to promote the welfare of the telephone answering service in the mid-Atlantic region.
	Professional Inbound Network IN is a non-profit organization that provides memberships to all e-commerce contact centers, specifically to those specializing in inbound order taking.
	Canadian Call Management Association Cam-X provides educational, training and networking opportunities for Canadian call center managers. It promotes ethical standards and industry professionalism.

Direct Marketing

	Cable and Telecommunications Association for Marketing CTAM specializes in further developing consumer market excellence in cable television, new media and telecommunications services. Members are provided with numerous resources to use to help improve their companies.
	National Mail Order Association NMOA provides business networking resources for small to midsize companies involved in direct marketing.

Technology Users

	Cadcom Equipment Owners The CEO is a volunteer-based organization made up of telemessaging firms and contact centers which use telemessaging equipment produced by Cadcom Telesystems.
	National Amtelco Equipment Owners The NAEO provides resources and networking opportunities for members who use Amtelco's contact center/telemessaging switching and scripting technology.
	StarTel National Users Group SNUG provides the opportunity for StarTel's telemessaging industry customers to network with each other in order to learn more about what is working for similar companies in the business.
	Tascom Users Group TUG provides a forum for telecommunications personnel who own Tascom equipment to exchange business-related incidents and thoughts on how to improve their standards of business.